**Privacy Policy for Emirates Automotive Solutions**
This Privacy Policy describes how Emirates Automotive Solutions ("we," "us," or "our") collects, uses, and shares information about you when you use our site. Emirates Automotive Solutions, located at 15 Sheikh Zayed Road, Floor 7, Dubai, Dubai, 12345, UAE, is committed to protecting your privacy.
**Information We Collect**
We collect several types of information from and about users of our site, including:
- **Personal Information:** This includes information that can be used to identify you, such as your name, address, email address, phone number, date of birth, driver's license information, financial information (for financing applications), and any other information you provide to us directly. This information is collected when you create an account, request a quote, book a service, apply for financing, participate in surveys or promotions, or contact us.
- **Vehicle Information:** We collect information about the vehicles you are interested in or that you own, such as the make, model, year, vehicle identification number (VIN), service history, and mileage.
- **Usage Data:** This includes information about how you access and use our site, such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. We collect this data using cookies, web beacons, and other tracking technologies.
- **Location Data:** With your consent, we may collect location data from your device to provide location-based services, such as finding nearby dealerships or service centers.
**How We Use Your Information**
We use the information we collect for the following purposes:
- **Providing and Improving Services:** To provide you with the services you request, such as processing your orders, scheduling appointments, providing customer support, and personalizing your experience on our online platform. We also use your information to improve our online platform and develop new features.
- **Communication:** To communicate with you about your account, orders, appointments, and other inquiries. We may also send you marketing communications about our products and services, but only if you have consented to receive such communications. You can opt out of receiving marketing communications at any time.
- **Personalization:** To personalize your experience on our online platform and provide you with content and offers that are relevant to your interests.
- **Analytics:** To analyze how users interact with our online platform and to improve its functionality and design.
- **Legal Compliance:** To comply with applicable laws and regulations, including responding to legal requests and preventing fraud.
- **Financing and Insurance:** To process financing and insurance applications related to vehicle purchases.
**Sharing Your Information**
We may share your information with the following categories of recipients:
- **Service Providers:** We share information with third-party service providers who help us operate our online platform, process payments, provide customer support, and perform other services. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
- **Affiliates:** We may share information with our affiliates for marketing and other purposes.
- **Business Partners:** We may share information with our business partners, such as financing companies and insurance providers, to provide you with the services you request.
- **Legal Authorities:** We may disclose information to legal authorities if required by law or legal process.
- **Business Transfers:** If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
**Data Retention**
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The retention period depends on the type of information and the purpose for which it is processed.
**Your Rights**
You have the following rights regarding your personal information:
- **Access:** You have the right to access the personal information we hold about you.
- **Rectification:** You have the right to have inaccurate or incomplete personal information corrected.
- **Erasure:** You have the right to have your personal information deleted under certain circumstances.
- **Restriction of Processing:** You have the right to restrict the processing of your personal information under certain circumstances.
- **Data Portability:** You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
- **Objection:** You have the right to object to the processing of your personal information under certain circumstances.
- **Withdrawal of Consent:** If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.
To exercise these rights, please contact us at 15 Sheikh Zayed Road, Floor 7, Dubai, Dubai, 12345, UAE.
**Security**
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include physical, technical, and administrative safeguards. However, no method of transmission over the internet or method of electronic storage is completely secure.
**Cookies**
Our online platform uses cookies and other tracking technologies to collect information about your browsing activity. You can control the use of cookies through your browser settings.
**Third-Party Websites**
Our online platform may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of all websites you visit.
**Children's Privacy**
Our online platform is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.
**Changes to this Privacy Policy**
We may update this Privacy Policy from time to time. We will post any changes on our online platform. We encourage you to review this Privacy Policy periodically.
**Contact Us**
If you have any questions or concerns about this Privacy Policy, please contact us at 15 Sheikh Zayed Road, Floor 7, Dubai, Dubai, 12345, UAE.
